Free Shipping & Returns. U.S. Only.

10% Military discount for APO/FPO/DPO ship address, use code APLTROOPS10.

Free Shipping & Returns. U.S. Only.
 

10% Military discount for APO/FPO/DPO
ship address, use code APLTROOPS10.

Returns

We design Athletic Propulsion Labs® products to bring quality, innovation and performance to your active life. We feel the same way about customer service. If you feel the need to return an item based on the guidelines below, we will gladly make it happen.

Please note, all promotional items shipped with a purchase must also be returned in order to issue a full refund. If a promotional item is not received with a return then the full retail cost of the item is deducted from the refund.

Return Procedures

For returns, click here to request and print a prepaid return shipping label. APL shoes and apparel can be returned within 10 days of receiving them if they are unworn or unused and in their original packaging along with any promotional gifts.

  • For returns, please indicate the reason for return.
  • Pack your return with the completed form. All items must be returned to us in their original, unworn, intact, unwashed and smoke-free condition with their original packaging, tags and accessories to receive a refund.
  • If applicable, all items must be returned with their original packaging, tags and extra laces (if included).
  • Shoes must be returned with their original shoebox. Please pack the shoebox inside another box as the original shoebox must be returned undamaged and postage-free.
Athletic Propulsion Labs® distribution facilities and sales offices do not accept hand or C.O.D. deliveries.
It is recommended packages be sent via UPS with a tracking number. Freight is not refundable.

You must include a return address. For the safety of our employees, any package received without a return address on the outside of the package will be destroyed, and we will not replace the contents of the package.
Refund Processing

All refunds will be credited to the method of payment used for the original purchase.

Athletic Propulsion Labs® reserves the right to amend, modify, revise and/or rescind in its entirety or any portion of the foregoing return and delivery policies in its sole and absolute discretion.

If you have any questions about your return, please contact us at (866) 672-8630.

Your return will be processed within 3 business days of being received at our warehouse. Please allow 1-2 billing cycles for the refund credit to appear on your statement.

Refunds will be issued to original method of payment. If you return a product purchased with multiple methods of payment, the balance will be applied to the credit card up to the original amount charged. Refunds will include product and tax amount only. In the event that an incorrect item was shipped, or if products were damaged in transit, we will also include shipping charges in your refund.

We inspect all returns and reserve the right to deny or refuse a full refund based on the returned condition and/or beyond the communicated return period limit.

Your return will be processed within 3 business days of being received at our warehouse and refunds will be issued based on the original method of payment. Please allow 1-2 billing cycles for the refund credit to appear on your statement.

Shipping is not refundable but you will not be charged shipping for your return.

If you have any questions about returning items you have purchased on AthleticPropulsionLabs.com, please contact us at help@athleticpropulsionlabs.com or (866) 672-8630.