Need to return or exchange for a different size or style?

Exchanges & Returns

Questions about shipping?  Click below for more information.

Shipping

We thought we wold save you a little time and answer some of our most frequently asked questions.

FAQs

For sneaker buffs, here are a few hints on how to clean your APLs.

Care & Cleaning

 

CUSTOMER SERVICE: DOMESTIC

If you have questions or need help with:

  • Placing an order
  • Tracking your purchase
  • Arranging your return or exchange
  • Choosing the right size and fit
  • Product availability
  • Managing your APL account

Please contact us toll free at:
(866) 672-8630 7 a.m. - 7 p.m. PST Monday through Friday
help@athleticpropulsionlabs.com

For wholesale inquiries please contact APL:
jumphigher@athleticpropulsionlabs.com

For press related inquiries, please contact:
NJ Falk / Athletic Propulsion Labs®
nj@athleticpropulsionlabs.com

CUSTOMER SERVICE: INTERNATIONAL

If you have general questions, inquiries about product availability, choosing the right size and fit, or need help placing an order:

Please contact us toll free at:
(866) 672-8630 7 a.m. - 7 p.m. PST Monday - Friday
help@athleticpropulsionlabs.com

Once your international order has been placed, please contact us at:
(866) 672-8630 7 a.m. - 7 p.m. PST Monday - Friday
help@athleticpropulsionlabs.com

CUSTOMER SERVICE - WEB/CHECKOUT

If you are having trouble placing an order, or having a technical issue with our website: webmaster@athleticpropulsionlabs.com

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