Shipping

Typically, 1-9 business days within the contiguous U.S., 3-business days to and from Alaska and Hawaii. Transit times have been impacted by COVID-19 and weather conditions in the U.S., especially during hurricane and fire season(s). Delivery Service days are Monday-Friday. Delivery time is between 9AM-8PM. FedEx Ground picks up packages Monday-Friday.

APL offers free ground shipping and returns for the U.S. only. Taxes are charged according to the local and state rates of the shipping location. Once your order ships, you will receive an email with a link to track your order. You can also check the status of your order at any time by logging in to the My Account page. Please note that you will need to create an account with your e-mail address in order to use this feature.

If you have any additional questions about your AthleticPropulsionLabs.com order or would like to request an order cancellation, please contact us directly at help@athleticpropulsionlabs.com or (866) 672-8630 (7AM - 7PM PT Monday through Friday).

To return your order, please email us at internationalreturns@athleticpropulsionlabs.com to receive your prepaid DHL return shipping label. APL will email you a return label within 24 hours. Please package your item(s) with the original packing slip or order confirmation.

All returns must be received in unused/new condition and be in the original shoebox(es) to be approved for a refund. International orders cannot be exchanged. If you wish to receive a different shoe or size, please kindly visit our site to place a new order.

If your order was sent to an address in the United States, all sales taxes will be refunded. Outside the United States, customs/duties and sales tax are non-refundable through APL. However, you may be able to recover these by contacting your local customs bureau or by hiring a customs broker.

For International orders, shipping and handling is charged per item, based on the weight of the item (and the destination). These charges are provided at checkout for your approval. Transit time can take between 7-14 business days.

After you’ve placed your international order on the Athletic Propulsion Labs™ Online Store via FedEx® CrossBorder, you will receive an email providing you with order confirmation and your order number. Once your order ships, you will receive an email with your tracking number. It is important to provide a valid email address during your order process in order to receive this communication. You can track your order by tracking number at http://crossborder.fedex.com/us/shoppers/app/tracking.shtml.

If you have any additional questions about your international order or would like to request an order cancellation, please contact FedEx® CrossBorder: (203) 683-4894 (9AM – 9PM ET Monday through Friday). For further assistance, you can also contact help@athleticpropulsionlabs.com or (866) 672-8630.

To return your order, please email us at internationalreturns@athleticpropulsionlabs.com to receive your prepaid DHL return shipping label. APL will email you a return label within 24 hours. Please package your item(s) with the original packing slip or order confirmation.

All returns must be received in unused/new condition and be in the original shoebox(es) to be approved for a refund. International orders cannot be exchanged. If you wish to receive a different shoe or size, please kindly visit our site to place a new order.

If your order was sent to an address in the United States, all sales taxes will be refunded. Outside the United States, customs/duties and sales tax are non-refundable through APL. However, you may be able to recover these by contacting your local customs bureau or by hiring a customs broker.

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Domestic Orders

Domestic Shipping & Handling

International Orders

International Shipping & Handling